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Consumer Insight and Product Analyst

Company Name:
Verizon
Responsibilities
Manage & create a cross functional scorecard to ensure clear KPI measurement in the areas of sales, brand, social media, NPS and CRM activities.
Manage and deliver on key marketing priorities, KPIs and identify future opportunity areas.
Facilitate and own cross functional research and analytics reporting for marketing KPI's.
Develop & present market analysis to cross functional teams to better understand customer mindset against current base behavior / trends.
Strategic Planning activities to inform the business of the overall product development activities and the key drivers for consumer insight and product ideation.
Work with management to identify best communication plan for key data findings and influence Product Development and IT cross functional teams.
Ability to identify and help resolve any business process that may impact customer experience
Prioritize product launch requests for team based on value to company and needs of the business
Conduct likelihood and predictive analysis to understand potential future impacts and customer insights
Present key customers insights that that can leveraged for future marketing plan to the Product Org
Qualifications
BS Degree in Marketing/MBA preferred
5+ years of Wireless/Telecommunications experience required
5+ years of Metrics measurement and reporting
5+ years of Database Management and/or Database Query Experience
3+ years Tableau Experience
Excellent organizational, interpersonal, presentation, oral and written communication, and negotiation skills required as candidate is expected to lead cross-functional project management teams
Proven development and delivery of executive communication via Excel, Word and PowerPoint
Proven ability at engaging and influencing large teams and functional leaders
Ability to work independently, efficiently and effectively under extreme time constraints and deliver results by critical deadlines
Shows initiative, anticipates and prepares for upcoming situations, takes advantage of opportunities, acts quickly and decisively, addresses issues before they become problems
Equal Employment Opportunity
Verizon is a Federal Contractor
Verizon requests veteran priority referrals
Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.
Company Description:
At Verizon, we're committed to making a powerful impact on the way individuals and businesses live, operate and communicate. Changing the way the world works. It all starts here - by leading tomorrow's technology today. To get there, we call on the knowledge and skills of each and every member of our top-notch team, from technology and engineering professionals to the best finance and operations people in the world. Working within Verizon's network, you'll partner with big thinkers who'll challenge you to realize more of your potential with every high-impact project you take on. You'll also discover endless opportunities across our business, so you can apply your passion to new challenges at every step. Join us and play a central part in a world-class company that's reshaping the future of technology.

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